RCom(Reliance Communications), makes one billion U.S. dollars Ericsson managed service offering

RCom(Reliance Communications), makes one billion U.S. dollars Ericsson managed service offering:
Reliance Communications Limited has signed an eight-year, the field of managed services contract with Ericsson today for $ 1 billion for work and fixed and mobile networks in the north and west of India.

Under the agreement, Ericsson will be responsible for daily operations of the fixed and mobile networks, and will be responsible for the aintenance of the field of network management and operations planning Reliance Communications 2G and 3G CDMA mobile networks. This agreement is designed to rapidly changing customer needs for applications and services in one of the most dynamic markets in the telecommunications world.

Reliance Communications will use Ericsson internationally recognized procedures, methods and tools, as well as Reliance Communications Association, to free up resources to focus on the user experience and innovation to improve the strength, agility and speed in this region. Reliance Communication Infrastructure includes 24,000 towns and 600,000 villages in India offer converged services, including voice, data and video.

This is one of the first contracts converge wireless and wireline managed services in India and one of the few in the world. Reliance Communications Ericsson to optimize all aspects of the business to spend fiber tower operations, as well as wireless access to wired and wireless networks, Global Business Enterprise RCOM differentiated product lines. Ericsson will also upgrade tools, processes and best practices in the company as a result of the effectiveness of management costs through consolidation.

Commenting on the deal, Gurdeep Singh, CEO - Wireless Business, Reliance Communications said, "We are pleased to announce our partnership with Ericsson in our management of fixed and mobile networks, which will allow us a higher level of customer service areas of networks and services. Given the complexity of the network increases from platforms, technologies, and offers application expertise, we focus on the experience, technical innovation and productivity Ericsson to improve our network and software needs of their potential. We are convinced that exceed the expectations of our customers by optimizing resources, and give us a cost-effective solution. "

Magnus Mandersson, Executive Vice President and Head of Global Services, Ericsson, says: "We are delighted to partner with Reliance Communications for this strategic objective, multi-technology managed services agreement to increase the penetration of new technologies demands greater attention to the management of clients. Test on Indian market is very hyper-competitive and dynamic telecommunications. Through this alliance, the focus of increased use their heart of business and innovation. We are pleased that more than 5,000 employees who joined us from Reliance Communications and support our long-term commitment to the Indian market the near future. "

This agreement with Ericsson will depend on the direction defined by a service level agreement. Ericsson will be responsible for improving the network performance and, ultimately, quality of service, in order to increase customer satisfaction and loyalty. Ericsson will also work closely with Reliance Communications to identify opportunities for new services and the expansion of existing activities to help realize the full potential of your network to achieve.

"This collaboration allows our corporate clients in the state of advanced data services to our global network implementation experience Ericsson. This is one of the first times, and fixed wireless company subcontracted to provide world class and offer guaranteed performance," said Punit Garg, Executive Director of Global Business and Enterprise, Reliance Communications.

Fredrik Jejdling, head of region India, Ericsson, says: "Ericsson telecommunications partner in India for the last 110 years With this agreement, we are expanding our presence and strengthen our current leading position in managed services.". Download to focus on the interests of the people, said Jejdling Ericsson is preparing to Reliance staff to welcome and are well integrated into the local community and the organization of comprehensive care.